HSN

Overall, I was quite unhappy with my experience using the Home Shopping Network. I ordered a garage fan for my father's birthday, and confirmed with Customer Service that the fan would be delivered in 3 days if I paid an additional $40 for shipping. The Customer Service representative indicated that shipping would not be a problem as this was a stock item and would leave the warehouse the same day as the order. On day 3 (the scheduled delivery date), I was informed via e-mail that the fan had just been drop-shipped by the manufacturer and would arrive in an additional 7 to 10 days. 7 days later the fan did finally arrive. Of course I called Customer Service, and was told that they could not give me a reason for the misrepresentation or delay, and said that all I could expect was a refund for the additional shipping amount. I will most certainly not shop with the Home Shopping Network in the future.

 I would not shop here again

The HSN.com site, also known as The Home Shoppers Network on line store was a disaster for us. We ordered a bunch of items only to be delayed, put off, be rude to and more. I really had a bad experience with the HSN.com site. I felt I had to share the   Read full review...

 I would not shop here again

I am so very disappointed with this company and its policies. I recently purchased 2.6ct Moissanite and Genuine Ruby Round 3-Stone 14K Ring SIZE 5 order# 460187537. The company would not send it to me because they could not verify my address. I lease this house and have been here since December I offered to send the loss prevention rep a copy of my lease but she said "sorry that's not our policy". This was supposed to be my engagement ring. I am completely devastated. I called customer service on 2/20/2008 at 6:00pm and the rep never mentioned this. Instead of telling 10 people of this horrible experience I'll be able to tell 10,000 with the help of the internet.



 I would not shop here again

I have purchased many, many, many items from HSN. I have never ever had any problems with receiving or returning items(which has only been maybe once or twice out of 5 or 6 years). They deliver quickly, customer service has always been great and am very, very satisfied with HSN.

However, I recently purchased the "Today's Special", a computer by Gateway. Although it is still new and I have not had any trouble. I noticed that there was no return label in the box as with other products. Upon reading some the feedback where some people have tried to return theirs and the difficult time they seem to be having, I am getting a "little" nervous. Someone told me that Gateway was purchased by "ACER". Could this be the reason for all of the "great" buys on HSN for Gateway products and the non-caring attitude from Gateway's customer service when asked how to return items?

 I would shop here again

I placed an order on HSN and experienced horrible customer service. I placed my order and expected delivery date was Dec 24th. When I called to have the shipping address changed, they told me I needed to cancel the entire order itself. So I did and   Read full review...

 I would not shop here again

After shopping online, and checking out all the deals available, I finally settled on HSN for the purchase of two Irobot cleaning robots - a Scooba for the kitchen floors, and a Roomba for the rest of the house. HSN had the best deals available, free   Read full review...

 I would shop here again

I love shopping HSN. I have never had a complaint about any customer service I have used. My returns are minimal which says a lot for the products they sell. Quality has not been a problem and any issues I have had have been resolved quickly and to my satisfaction. I would and do recommend shopping HSN,

 I would shop here again

good

 I would shop here again

fine

 I would shop here again

product is in excellant condition, packaged nicely and protected. I love shopping with HSN. They have excellant service and the products have been wonderful.

 I would shop here again

Most of the times merchandise are come in times. but sometime thinks doesn't work as I've expected & when I've called about it, some of customer service agents sound like I'm bothering them. I think some of agent need extra training.

 I would shop here again

always fast delivery service, highly recommend!

 I would shop here again

I have always been pleased with customer service. I almost always have been happy with my purchases. I will continue to shop at HSN.

 I would shop here again

keep up the good work and wonderful product diversity

 I would shop here again

Easy and Fun

 I would shop here again

Everything was handled very well but would prefer receiving everything by UPS.

 I would shop here again

HSN is consistently reliable in terms of product delivery and shopper-friendly regarding returns.

 I would shop here again

quick and easy and product always arrives quickly and in good condition.

 I would shop here again

Have great craft and scrapebooking item.

 I would shop here again

I enjoy shopping at HSN. They make it easy to order and if you change your mind or come across something a few minutes later that may be more to your liking, they have made it easy to cancel the order too...I really don't have any problems when I order from them and enjoy perusing their website everyday for that bargain or item that isn't in my stores here...Thanks for making it easy.

 I would shop here again

Most items I have purchased have been perfect. There have been a few items that were either broken or didn't look as good in person. When returning an item the processing is extremely slow and the wait time on receiving a credit on my credit card is terribly slow and on more than one occation, I have NEVER been credited for items I paid for and returned..

 I would shop here again

Every shopping experience at HSN Home Shopping Network has been a wonderful one. Their Customer Service is EXCELLENT, and they have always responded to my emails and answered my questions immediately. I am a thoroughly satisfied customer.

 I would shop here again

excellent

 I would shop here again

Shopping experience was great no problems.

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To easy to spend too much money.

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Good

 I would shop here again

HAd a hard time finding the item. It was on air at one price and when I went to order it, the item HAD GONE UP $5.00!!! I was not happy about this and I think they should not go up in one hour!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 I would shop here again

I have no idea which shopping experience this refers to but they have all been good. I shop here all the time because of the convenience and service.

 I would shop here again

I've had to return a few things so far, haven't received a refund yet, but I'm sure you've just received the return or maybe it hasn't reached you as of yet

 I would shop here again

I have shopped there for 20 years and spent a ton of money and they refused my order based on an acct over 20 years old they are trying to make me pay for the same item twice so now they will not let me order anymore they have messed these accts up 3 times now and as much as I spend you would think they would want me as a customer but no they are idiots

 I would not shop here again