Raidentech.com

Tried to buy item using a coupon code for free shipping and received an order confirmation. This was followed up by a phone call from one of Raidentech's sister and/or subsidiary company's stating that they wouldn't ship it free. I replied stating I had an order confirmation and even called a few times. The phone calls were never answered and I then received an e-mail stating the order had been cancelled and the credit card used was credited back. I ended up buying the item from another Etail business

 I would not shop here again

Good operation. Products of high quality. Low prices.

 I would shop here again

I was missing an order and emailed RaidenTech. I was told that someone would contact me ASAP, but nobody did. Two days later I followed up by using the online chat and got a tracking number for the missing number that day. I was not impressed by the initial lack of communication, but my problem was resolved and I'm happy with the quality of it.

 I would shop here again

Very nice place to deal with.

 I would shop here again

WHEN they have the item I want in stock, they ship fast, with excellent packing. Shipments always arrive in good condition. My biggest complaint; they have too many "OUT OF STOCK" items, and they stay out of stock for MONTHS at a time. Please, improve your stock replenishment program. Specific items: servos, LIPo batteries, Metal up grade parts for Helicopters. I would have ratted them "Excellent" if their in stock rate was better.

 I would shop here again

there good and I've bought from them before and i will again

 I would shop here again

packaged nicely, no real tech knowledge required your survey shouldn't say "if you did" and then need an answer when as in my case "I didn't"

 I would shop here again

Two of the items I ordered were out of stock. They credited my account for these items immediately. I have already placed another order with them, received it in full and in perfect condition. If you are interested in their line of products I would check with Raidentech first as they still believe in customer satisfaction and as a repeat customer, I have no complaints.

 I would shop here again

Easy and fast. One exellent thing is that you can pay the stuff and send them to another person.

 I would shop here again

I was pleased with there service.

 I would shop here again

I have ordered an RC racing boat in early March 2008. They were quick in shipping my item. But the boat they sent me was disgustingly ugly. There were scratches all over. The stickers were peeling off, so I removed all of them. When the stickers were removed, I found a small crack. I had to put a glue. The motors and the motor compartment were oily, as if it had already been used. The battery that came with it is dying. I've run this boat only 3X. The battery would only run for 2 to 3 minutes after charging it completely. They told me to return the boat. I don't want to go through the hassle of sending it back. I'm from outside the U.S. This company I should say has a poor quality control and their people are not doing their job right.

 I would not shop here again

Unhappy

 I would not shop here again

Effortless

 I would shop here again

Good price, good products but, not good communication with customers when I needed to exchange a defective item for a different item , they told me it's ok, I attached a note to returned box but they ignored the note and send me back the same item I returned, They DID NOT replaced the defective item for the ITEM I ASKED FOR , so I was disappointed !

 I would shop here again

I have not yet received my order so I can't comment on the product itself at this time. When I placed my order on line, I selected the order to be sent UPS Standard to Canada. After making the payment and receiving confirmation that the order was being sent, I contacted customer service because I found out that the product was being sent Regular Mail. I asked about this and explained that it was very misleading to think that the product was being sent by courier and not by mail. I spoke with Mary on line and basically, she agreed and said there was nothing she could do about it..........I wasn't feeling the love, I'll tell you that.

 I would shop here again

Fast shipping

 I would shop here again

Within a day of my purchase I had a UPS tracking number. When the products got here all I had to do was unpack. No damages to the box, nothing. Everything worked right out of the box. I would definatly buy from raidentech again anytime!

 I would shop here again

Always have what I need

 I would shop here again

Eventhough one of the products I orderd was non-functional right out of the box the customer service was able to help and solve my problem by returning the product and replacing it with a new one.

 I would shop here again

I was shocked at the shipping rate for so light a box. $20.00 for 1.5 pounds.

 I would shop here again

Raidentech.com always offers fast and accurate shipping and good communication. I'm certain I'll order from Raidentech.com again in the future.

 I would shop here again

The only problem is that cost os transportation to Brazil is too expensive.

 I would shop here again

The helicoper came on time. But had a hard time getting it to lift off, the highest it went was three feet and it only did that once or twice. We would have sent it back but the box got thrown out. We went to a hobby shop in town, spent $10 more for a Venom micro helicopter and had no problems getting it to fly. Thank you for asking. This is the first time we ordered like this. Don't know if we'd order something again that we know nothing about.

 I would shop here again

Good product, was described correctly, and a good value for the price.

 I would shop here again

I received all orders on th noted times.Problems were cared for on an as needed basis.Overall? If I need, I will shop here again.

 I would shop here again

Order filled first business day. Received full order as fast as USPS could get it there.

 I would shop here again

pleased with all aspects

 I would shop here again

I did have to contact their online support to work out a few problems with the order (out of stock), but once that was taken care of everything went smoothly. Great products, good quality for the money. I would shop here again.

 I would shop here again

Excellent service

 I would shop here again

It was good.

 I would shop here again