Replacements, Ltd.

They charged twice for the order placed on the internet!!! Actually, they cloned the original order two days after the first one (HOW?) and charged my credit card again. Good thing I called to check on my order and canceled the bogus order in time. I hope to see the refund soon, too.

 I would not shop here again

I ordered a gift for my friend in November and received it a WEEK after Christmas. After I had received it, I found it on other sites 10 dollars less than Replacements! When I called in, trying to find the gift for weeks, the customer service reps (more than one at different times) made me seem like I was wasting their time, but I wanted to give the item as a Christmas gift! They kept telling me ways to try and find it instead of helping me. Awful

 I would not shop here again

Replacements may be a decent place to find and purchase hard to find and discontinued patterns and pay full retail value, but their purchasing department leaves a lot to be desired and is the ugly underbelly of the operation. On two different   Read full review...

 I would not shop here again

We ordered a Wedgwood bone product from this company. When it arrived, we immediately noticed the cup was not the correct weight, height, thickness, and finish. If you have purchased from them recently I recommend confirming the product is legit by   Read full review...

 I would not shop here again

Ever since I got married in 2002, I've been collecting pieces from my china pattern. Unfortunately, my pattern was recently discontinued, which makes finding pieces a bit challenging. I've bought a bunch of stuff on Ebay, but a few harder to find   Read full review...

 I would shop here again

Months before my wedding twelve years ago, thanks to some extremely generous family members, my husband and I received a complete set of the crystal and china that we registered for. Over the years, we have rarely used the pieces, mainly because when we   Read full review...

 I would shop here again

Everything arrived on time and in good condition. Everything was packed well so as to protect it in shipping

 I would shop here again

No problems... Excellent & above average shopping experience.

 I would shop here again

We found the store had a good web site, good order entry, and on-time delivery.

 I would shop here again

Excellent! After years of looking for my pattern, I could not have been more pleased than I am today with finding Replacements,ltd. . What great joy to find and purchase everything I've been searching for!!!!!!!!

 I would shop here again

Some items that were seemingly available at the time I placed my order were subsequently unavailable. Also, some of the crystal that I ordered that was supposed to be in perfect condition, has a milky film on it, that I still have been unable to remove.

 I would shop here again

Replacements, Ltd. is great. I have been looking for the cups and saucers for my Mother's 1950's Noritake china pattern for years and they never gave up! Plus, they found a pattern very similar to my Mother's pattern and made those pieces available as well. I will continue to use Replacements, Ltd. for all my china needs.

 I would shop here again

I was pleased to acquire the remaining pieces and pleasantly surprised to learn that I could purchase less-than-perfect pieces. This made my purchase cost-friendly.

 I would shop here again

The selection of product and variety of special pieces of interest are quite vast. They are extremely complete with their followthrough of shipping and any necessary communication with me. The shipping times are either on time or ahead of schedule, consistantly. I wouldn't shop anywhere else, ever!!

 I would shop here again

Absolutely great! I wish I could purchase even more, but my cupboards are full. I will certainly keep Replacements in mind for friends and family in the future.

 I would shop here again

Thank you for your excellent service. Very fast and prompt.

 I would shop here again

I was grateful to find this vendor as I was purchasing replacements for china my mother purchased around 1985. She recently passed away and I got her china. Thank you for helpling keep the loving memory of my mother alive.

 I would shop here again

Very unexciting. I knew the pattern name. Selected the items and quantities. Entered the payment information. Received confirmation and eventually the shipment. The merchandise was pretty much what I expected.

 I would shop here again

The communication was great. The merchandise was in excellent condition. It was delivered very fast. I appreciate the excellent service. Thanks!

 I would shop here again

order was placed easily - received order quickly - in excellent condition

 I would shop here again

Excellent shopping experience. World Class Customer Service.

 I would shop here again

I was able to locate my pattern very quickly and view available pieces. My order arrived on time and in perfect condition. I will recommend and shop here again.

 I would shop here again

I was very impressed with the [ackaging and shipping time. Would definitely order from them again!

 I would shop here again

Excellent, dependable service. Prompt, accurate, notified me of receipt, shipping date, delivery date, etc. Couldn't be more please. Article arrive excellently wrapped, protected, perfect condition.

 I would shop here again

I just recieved my order from your company. I was under the impression that I was ordering far more pieces than were delivered. For the total cost of $99.89 ($11.98 S&H) I only purchased 9 total pieces of silverware. I understood the order forms to be 16 pieces at a certain price. I've decided that it will be much cheaper for me to simply go out and select a new pattern to start over with than go broke replacing a few pieces. I was extremely mislead by the order page. "QTY" must mean how many pieces you have in stock, not how many pieces we are buying. I think that should be made clearer for the public. I feel like my time and money has been completely wasted!!!!

 I would not shop here again

Great grading, I am always pleased with my purchases.

 I would shop here again

It was great. I was able to find my pattern of dishes that was given to me by my grandparents over 10 years ago!

 I would shop here again

Replacements mis-identified the stem, so it had to be returned. I am dis-satisfied that I did not receive the stem which was advertised for sale, but I suppose that is a normal reaction.

 I would shop here again

Fine I got what I wanted. I expecially liked being able to call up a picture of the dish before I made my selection. Very easy to use.

 I would shop here again

I have been using Replacements, Ltd. for over 4 years and am thoroughly satisfied with the service received. I have always received products on time, greatly protected and never a broken piece.

 I would shop here again