Full review
Review for InstantAuctions - A VERY BAD EXPERIENCE
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WATCH OUT for InstantAuctions - a big re-seller on Ebay.
http://cgi3.ebay.com/ws/eBayISAPI.dll?ViewUserPage&userid=instantauctions
or
http://www.instantauctions.net/
Bought a cellphone from them that was advertised as "NEW". When the cell phone arrived, we found out that it was refurbished and defective. InstantAuctions failed to say this in the listing (they advertised the phone as NEW) and would not take responsibility for the function of the phone. InstantAuctions were only willing to refund price WITHOUT shipping & handling ($15 !). They were willing to send a replacement, but insist that the customer has to pay for shipping back to them, even if the supposedly new item arrived defective. After 3 weeks I got a replacement - but it was also defective :-(
So now what? Pay out of pocket AGAIN to ship back to them?! And get a phone which IS NOT new?
Bottom line - stay away from InstantAuctions. They are dishonest, they provide a bad service and they are only interested to RIP PEOPLE OFF!!!
Update: It's been almost a month. I'm now waiting for 3rd (!) replacement phone. I paid for the return shipping each time. And in a recent phone conversation, a representative of InstantAuctions admitted to me that they do sell phones that are NOT new as "new". He would not answer why the listings advertise the phones as NEW, when they clearly are not and just repeated their policy of sending a me a phone "which is exactly like the one that was sent to me" as a replacement.
