eTronics

I purchased a Denon DVD player from Etronics, which died about 4 months later. My first problem is that Denon wouldn't honor the warranty because the seller is not authorized, something that was not made clear on their website. This was not   Read full review...

 I would not shop here again

Etronics has been a complete disappointment. They change their story every time I call them, and I have waited and waited for them when they put me on hold.

This is the absolute worst company I have ever dealt with. I have received the wrong product and simply cannot get a refund for the difference after I sent the wrong product back.

Etronics personal are dishonest, rude, and profoundly incompetent. Customer service is a complete joke. They will tell you whatever they feel will get rid on you, and then when you call them back, the whole stupid process starts over. It is really hard to believe that people can be so mean, self-centered, and untruthful. I don't know how people like this can live with themselves. The whole experience has soured me to online transactions when you cannot tell if the business is honest or not. The reason their prices can be lower sometimes is because they later rip you off if you have a problem.

 I would not shop here again

I bought two Yamaha speakers from them. The boxes arrived by UPS completely mangled, one of the speakers had obviously spent some time outside the box... I returned them immediately, and that is when the trouble started. Normally a reputable company will ship out replacements after UPS tells them the goods were damaged and being returned, not these guys. You would think they would send out a replacement after they receive the damaged goods, nope, not these guys. 10 days *AFTER* they received the damaged goods, and still nothing. I finally gave up, cancelled the order, and opened up a dispute with my CC.

I am pretty sure they shipped the speakers in an old box, the new ones have strapping on both ends. In 30 yrs of getting various stuff from UPS, I have never seen a box arrive in such a shape. Worse, Etronics does not stand behind it. Avoid these guys at all costs, not worth the hassle.

 I would not shop here again

Purchased a DVD Recorder in the past and I was highly satisfied with, item performance, customer service and delivery speed. Recently ordered an additional DVD Recorder for a family member. GREAT BUY!

 I would shop here again

Totally uneventful!
Item was exactly as described
Shipping was on time (a little slow - but exactly what I'd expect for 50lbs from the far side of the country!)



 I would shop here again

Good price, very fast delivery, and exactly as ordered. Everything was to my satisfaction. These speakers sound better than what I saw in local stores.

 I would shop here again

My order was acknowledged quickly, packaged very well and shipped within a few days of the order. It arrived in excellent shape and came with an instruction manual and warranty registration card. This power supply works extremely well and has become an item of many uses in my RC hobby shop. I use it daily and it performs better than I expected, I am very pleased with my purchase and my experience with Etronics. They are highly recommended.

 I would shop here again

This merchant suddenly, and without any prior notice, canceled my order. They alleged that it was cancelled due to “problems with the delivery address.” But they did not make any efforts to attempt to resolve the alleged problem by contacting me   Read full review...

 I would not shop here again

Went shopping for some 5x7 speakers for my '94 Thunderbird. Found a great deal at Etronics.com. Th   Read full review...

 I would shop here again

We received a defective meat grinder and the replacement worked fine, however we were informed we had to pay the return postage for the defective grinder. That happened to be an error and when my poor review was noticed by etronics, they refunded our shipping. They also stated that they would look into why the grinder we received was labeled a 200 watt motor but described on their web page as an 800 watt motor.

 I would shop here again

I've ordered from Etronics before. As before, the product arrived quickly and I got a great price too. Can't find Dynamat Extreme any cheaper and in stock anywhere else. They have a broad selection of items, their website is easy to navigate through and ordering from them is fast. I would definitely order from Etronics again.

 I would shop here again

I was very happy with the service. The product was just as advertised and shipping was fast. The price was the lowest I could find at the time and the product was brand new and in factory sealed box.The Braun Pulsonic 9585CC Shaver is the best electric razor I have ever used...I have tried to use electric razors in the past but could never get a close shave. This is the closest shave and it is fast,, the self cleaning system makes using the shaver that much easier. Having a clean and sterile shaver each morning is automatic with the cleaning system. The system refills are readily available and moderately priced. The blade lasts up to 18 months before having to be replaced.. so it will cost less to use then a hand held disposable blade system.

 I would shop here again

Back in January of this year, I purchased a Nikon D70s Kit from Etronics. Paid a little under $800.00. In September of 2007, the LCD monitor failed and I sent the camera to Nikon for warranty service. Nikon informed me that the camera is "gray market". Not meant for sale in the USA. It has no warranty and Nikon will not repair it even if I paid them. Etronics indicates that they never claimed the camera came with a warranty!!! Uhh ok. But its gray market and they never mentioned that either. DO NOT DO BUSINESS WITH THESE PEOPLE

 I would not shop here again

Dear Sir,

Thank you for your quick shipment and excellent service on our recent order.You can rest assured we will look to your firm first when in need of electronics and accessories.You are simply the best!Keep up the good work.

Yours Truly,

John C. Hill




 I would shop here again

Etronics offers quality products at some of the best prices on the net with very fast, trackable shipping. A great online experience. I will definitely be a repeat customer.

 I would shop here again

I received product sooner than expected and very well packaged. I was very satisfied with search and ordering procedure. There was also a good selection.

 I would shop here again

Purchased unit because product description said would play CDs. When unit failed to play CDs as advertised (unstated additional equipment requirement of attached TV) the 30 day customer satisfaction guarantee turned into a no return, no exchange, no way.
Customer satisfaction not a priority for these turkeys. Mean spirited and irrational defense of company policies.
Stuck with a useless boat anchor.
Never Again!

 I would not shop here again

Etronics has been a well known store since its begining as Camcorders.net. Good prices, but when it comes to Back order or Service,! DO NOT BOTHER! they do not know nothing about after sale service or service policy. I have bougth many times at   Read full review...

 I would not shop here again

I bought a RAZR V3i cell phone from Etronics that was refused for service by Motorola National Service center because "it has not been approved for use in the region".
Etronics refused to accept it back.

 I would not shop here again

Thank you for your low price on the coffee pot that I bought. It was the lowest on the Internet and to top off the bargain, you have free shipping! Your easy check out was nice. I never felt confused and you had a good review of my order before I finalized it. I will recommend you to my friends and remember you for future purchases.

Sincerely,
Tracy Wise

 I would shop here again

I found a good price on a Braun KF580-W AromaDeluxe coffee maker at Etronics. Site said “in stock, usually ships in 24 hours.“ I question whether it truly was in stock since it took more like 48 hours to ship and there was no way to check the status of my order in the interim. Once it shipped, tracking information was provided. The coffee maker arrived in good shape and was what I ordered. It just took longer than I was led to believe.

I will likely order from this vendor again, but it would not be my first choice. I have had better customer service - in terms of being informed about what is going on regarding my order - from other sites.

 I would shop here again

I received my merchandise much quicker than expected. It was exactly what I ordered and I will continue to purchase from Etronics.

 I would shop here again

Everything was perfect, I'll definitely recommend you to others. Customer service even was able to change something for me on shipping label on an express order. WOW!

 I would shop here again

I order a shaver from Etronics. At the time, the web site listed it as in stock. I was informed by email that the item was out of stock but would ship shortly. Etronics claims it was shipped 2+ months after the order with a signature requested but I   Read full review...

 I would not shop here again

Buying from etronics.com has been the WORST on-line shopping experience I have ever had. I warn those who are thinking of buying from etronics to beware. I bought an air conditioner from their website, which promised the unit would ship in 24 hours.   Read full review...

 I would not shop here again

I am one Completely Satisfied customer!! I placed my order for a Pyle Hybrid Digital Power Capacitor model PLDCP3 from Etronics.com on 7/27. The web site showed the item to be in stock and available. I received my order as promised on 7/30 without any   Read full review...

 I would shop here again

Etronics has a large selecton. I found their ordering process to be simple. And the product arrived very quickly. I highly recommend this company.

 I would shop here again

I ordered 2 different items, and 2 of each item. I got a shipping confirmation and a tracking #. It showed up on time, and the packing list showed the order was shipped complete. Only problem was I received one of the four items I ordered.
I informed them what happeded and supposedly they corrected the problem. A few days later I got one more item. Five days later I got confirmation for one more package. I am hoping it has the other 2 items, and not just one of them.
There was too much follow up on my part, I would rather the order show up in 2 weeks, dont think thats too much to ask. I'm going on week three.


 I would not shop here again

Ordering was fast and easy; the web pages are well made so that it's easy to find what you need.

I ordered from Etronics because their price was good, and they had quick links to the accessories I needed to install my new truck radio/CD player: no pain, no strain!

They kept me well informed of in-stock and shipping status (lightening-fast shipping). To top it all off, Etronics uses DHL, the best and least expensive carrier!

 I would shop here again

I bought a Motorola Razr V3 phone from Etronics. Apparently, they get their merchandise from the United Arab Emirates. This merchandise is not supported by Motorola in the USA. When the phone stopped working I sent it to Motorola in Indiana and was told that Motorola USA does not support this phone. Motorola suggested that I seek a remedy with the retailer (Etronics). Etronics at first said that they would email to me information on how I can return the phone to them for repair. That email never came. When I called Etronics back the customer service rep said that I was lying about their offer to repair the phone and that Motorola was lying about not supporting the phone. Etronics refused to provide any remedy so I'm stuck with a non-working phone from the UAE. Beware of buying any bargains from this company lest you get stuck too. Apparently their prices seem low because their merchandise is of questionable quality or unsupportable in this country. Also, if you want to be called a liar then by all means buy the inferior merchandise offered by Etronics and then deal with their service department.

 I would not shop here again